Most Popular Fragrances

2021

January: April: July: October:
1. Oatmeal Milk & Honey 1. Honeysuckle 1. Fruit Loops 1. Maple Butter Cheesecake
2. Black Cherry Merlot 2. Black Cherry Merlot 2. Tobacco Vanilla 2. Pumpkin Spice Latte
3. Honeysuckle 3. Fruit Loops 3. Black Ice 3. Pumpkin Pecan Waffles
4. Chardonnay 4. Iced Cookies 4. Lavender Vanilla 4. Pumpkin Pie Spice
5. White Sage Lavender 5. Kentucky Maple Toddy 5. Mocha Cappuccino 5. Pumpkin Pie

February: May: August: November:
1. Black Cherry Merlot 1. Fruit Loops 1. Pumpkin Pecan Waffles 1. Black Ice
2. Berry Cobbler 2. Oatmeal Milk & Honey 2. Pumpkin Spice Latte 2. Fruit Loops
3. White Sage Lavender 3. Mocha Cappuccino 3. Oven Baked Apple Pie 3. Birthday Cake
4. Coconut Vanilla 4. Fresh Strawberries 4. Cinnamon Roll 4. Forest Pine Trees
5. Eucalyptus 5. Strawberry Margarita 5. Maple Butter Cheesecake 5. Scotch Pine

March: June: September: December:
1. Black Cherry Merlot 1. Waterlily 1. Pumpkin Pie Spice 1. Fruit Loops
2. Fruit Loops 2. Kentucky Maple Toddy 2. Pumpkin Pecan Waffles 2. Fruity Pebbles
3. Ocean Air 3. Ocean Breeze 3. Chocolate Chip Cookies 3. Blueberry Pumpkin Waffles
4. Strawberry Champagne 4. Black Ice 4. Fruit Loops 4. Oatmeal Milk & Honey
5. Honeysuckle 5. Clean Cotton 5. Mocha Cappuccino 5. Sweater Weather

2022

January: April: July:
1. Vanilla Cashmere 1. Black Ice 1. Black Cherry Merlot
2. Black Ice 2. Fresh Strawberries 2. Fruit Loops
3. Kentucky Bourbon Coffee 3. Clean Laundry 3. Tobacco Vanilla
4. Black Cherry Merlot 4. Pina Colada 4. Birthday Cake
5. Chocolate Chip Cookies 5. White Peach Hibiscus 5. Black Ice

February: May: August:
1. Black Cherry Merlot 1. Maple Toddy 1. Pumpkin Spice Latte
2. Black Ice 2. Chocolate Chip Cookies 2. Kentucky Maple Toddy
3. Cucumber Melon 3. Clean Cotton 3. Maple Butter Cheesecake
4. Fresh Lavender 4. Kentucky Butter Rum 4. Pumpkin Pecan Waffles
5. Watermelon 5. Tobacco Vanilla 5. Sweater Weather

March: June:
1. Black Ice 1. Kentucky Maple Toddy
2. Cinnamon Buns 2. Black Ice
3. Fresh Strawberries 3. Orange Dreamsicle
4. Chocolate Chip Cookies 4. Tobacco Vanilla
5. Banana Cream Pie 5. Clean Cotton

Our Company Policies

1. Minimum Order

We do not require a minimum order to purchase, and we charge no handling fees. Actual shipping charges will be added to each order. We DO NOT offer free shipping.

2. Ordering

Orders may be placed 24 hours a day through our secure online shopping cart.

When ordering, please have your order ready, and make sure it is complete. Once your order is placed, it cannot be changed! Any additions will treated as a new order and will be shipped separately. Make sure to relate any special shipping instructions at time of order. Credit card orders ship out as soon as they are processed.

Orders are not able to be cancelled or added to after they are placed. Unclaimed or cancelled orders of any sort will be billed a restocking fee of 20% as of September 1st, 2020! No exceptions!

*If any local pick up orders are placed but have no response after 5 days, we will cancel the order and charge a 20% restock fee. NO EXCEPTIONS!

*If a local order is placed that is over $500, a maximum of 10 days are allowed occupancy in the warehouse. Beyond that, we will charge a $10 a day occupancy fee till picked up that will be additionally charged. We also reserve the right to cancel the order for any means necessary.

We are not responsible for any delays due to credit card declines, or Pay-pal approvals.

3. Local Orders

You MUST schedule a pick up time in the “Schedule Pick Up” tab above for ALL PICK UP ORDERS! NO EXECPTIONS!

Local orders can be picked up at our office Monday - Wednesday at 12 P.M. - 4 P.M. EST. The order must be placed ahead of time, and WE MUST HAVE AT LEAST 48 BUSINESS HOURS NOTICE.

All orders picked up locally must be charged Kentucky tax unless we are provided with a copy of your Kentucky tax ID certificate at the time of the order for tax exempt purposes.

We do not have a retail location or a shop, the office is for PICK UP ONLY and we DO NOT take walk-in orders.

4. Busy Season

Our busy season usually runs from August through February. During this time, orders may take longer to process and ship, sometimes anywhere from 3 to 5 business days. We cannot hold orders for out of stock items during busy season.

Special order bulk fragrances may take 2 weeks to arrive in our warehouse during this time, so please place your special orders plenty in advance! Large orders cannot be cancelled.

5. Credit Cards

The name on the credit card must match the name on your account, and the address must match the billing address of your credit card. If the shipping address is not the same as the credit card billing address, please note this when ordering.

If your card is a debit card, please specify if you will need to be contacted with your total charges so you can enter that in your checkbook ledger.

In order to prevent mix ups and to protect against fraud, we do not keep credit card numbers on file in our shopping cart or in the office, so you will need to give your number each time you order.

6. Checks

WE DO NOT ACCEPT BANK CHECKS, SORRY!!!

7. Terms

All orders must be pre-paid before shipping. We do not offer any credit terms.

8. Availability / Stock / Backorders

We make every attempt to keep all products in stock, but we can not guarantee their availability. Out of stock items will not be back ordered. If any items are out of stock, we will contact you by e-mail or phone for the update. At that time you will be given options of choosing alternate items or canceling those items.

If we cannot contact you before the end of the next business day, your order will be shipped without those items and you will need to re-order them at a later date. You will be given a refund for the item out of stock. We will be happy to add you to a waiting list and notify you when those items come in stock so you can re-order.

We cannot be held responsible for any situation that may arise due to an item being out of stock. Items that need to be special ordered, such as bulk fragrances, etc. may require a deposit and cannot be cancelled. Please allow ample time for special orders to arrive.

9. Shipping

We ship with USPS and UPS. All orders in the continental United States are shipped UPS or FedEx ground.

Shipping rates are based on the weight of the packaged order. Insurance is automatically added to boxes with a dollar value of over $100.00. Ground orders are not guaranteed by a certain day, and therefore cannot be reimbursed for if late. You may use your order number (invoice #) to get the status update on your order on our website.

*If you have entered the wrong shipping address, contact us IMMEDIATELY! Once the order is shipped, it is your responsibility to pay for additional shipping costs, if any may apply. If failed to pay the additional shipping cost, a 20% restock fee will be deducted from the refund back to you.

Multiple box shipments sometimes arrive a day apart. Give the packages at least 1 extra day to arrive before calling for a tracer.

FREIGHT CARRIERS: Delivery by trucking company can be arranged on larger orders, call for quotes. If you prefer, you are welcome to arrange for your own freight company to pick up your order instead.

10. Delivery

See UPS & USPS ship time to your area on their website. Please do not miss your delivery. If the carrier is unable to make delivery for any circumstance other than our error, you will be responsible for the cost of re-shipping your package. Any packages returned to us due to customer refusing delivery will be billed for the shipping charges incurred, plus a 20% restocking fee unless refused due to an error on our part.

11. Damaged Shipments

If your package does not arrive in acceptable condition, Do Not Accept it from the carrier. Contact UPS at 1-800-742-5877 IMMEDIATELY if there is any damage, spillage or breakage. All packages leave our warehouse in good condition. Our responsibility ceases upon delivery of our goods to the carrier. You must get a Claim Number from the carrier.

12. Returns

The following merchandise is not returnable under any circumstances, unless shipped by error on our part. This includes: Fragrance Oils, Soap Bases, All Waxes & Gels, Wicks, Floral Petals, etc.

This policy is for your own benefit and protection and so we can ensure the high quality of our products. With this policy in effect, you can rest assured that the products you buy from us have not been contaminated by any outside sources, especially during this time of COVID-19.

Unless our error, a 20% restocking fee will apply to all returns to cover any re-packaging costs, credit card fees and labor incurred. Merchandise must be received in its original packaging and in great condition to be accepted. If items are not received in resalable condition they may not be accepted.

The customer is responsible for shipping charges on all returns. In-store credit only, no cash refunds are given unless shipment was our error. We do not send new orders with returned items for an exchange!

13. Specials / Sales

No substitutes are given on sale items. Sample specials are limit one per type. If any sale items are out of stock, no rain check will be given.

14. Satisfaction Guarantee

We want you to be satisfied with your purchases, and will do our very best to accommodate you in every way we can.

Fragrance oils are not returnable due to sanitary reasons for your protection, so we encourage you to take advantage of our 1oz. sample sizes. We cannot reimburse for materials used in testing products, such as fragrance oils, wax, or any other candle or soap supplies. Testing is a necessary part of candle making, and is the responsibility of the consumer.

15. Wholesale

We no not require a tax ID# or business license for orders. However, if you would like to be tax exempt, please contact us and let us know BY EMAIL. The prices listed on our product pages are wholesale. If you are interested in even larger quantities, or special order items, please feel free to contact us.

16. Warranties

Kentucky Candle Supply makes no warranties, expressed or implied, as to the suitability of any certain product for use in secondary products or the actual results of its use in any such products. KCS expressly disclaims any and all liability resulting from the use of these products in any secondary products produced thereby. We have not tested every possible combination or formulation that can be made with the huge variety of products we carry. Nor can we test each new batch or lot that comes in.

Although our products are usually consistent in quality, it is common in our industry for occasional variances to occur in products such as waxes and fragrances, therefore slight adjustments to your formulas or methods may be needed at times. Any instructions, directions or tips given on this site are strictly for informational purposes and are only helpful guidelines to be used as a starting point.

This information is provided without warranty of any kind or fitness for a particular use or purpose. Customers are encouraged to experiment and conduct their own tests, as they are responsible and liable for any products they manufacture. Read all labels, spec sheets and MSDS Sheets.

17. Privacy

At Kentucky Candle Supply, we care about your privacy and security! In order to protect you from credit card theft or fraud, we've installed a secure online shopping cart system. All orders submitted through the cart are digitally encrypted to ensure that as they travel through the internet they cannot be viewed by any outside party.

We do not print your credit card number on your invoice, so if your shipments are ever lost or damaged in transit or are somehow delivered to the wrong address, your card number will not end up in someone else's hand! Your e-mail address and phone number is used for several purposes. Our shopping cart system will send you an order confirmation e-mail, and once your order ships our shipping system will send you a ship notification e-mail. During order processing, we may need to contact you by e-mail or by phone if we have questions about your order. We may periodically send you e-mail about new products and services, discounts, special promotions or upcoming events. The information you provide us is for our use only. We will never sell or disclose your e-mail address, phone number or any personal information to other sources!

Leave Us a Review

We appreciate your business and would love to hear your feedback for your order. Please feel free to write us a review!

Contact Information

Business Pick Up Hours:
Monday: 12 PM - 4 PM
Tuesday: 12 PM - 4 PM
Wednesday 12 PM - 4 PM
Thursday: Closed
Friday: Closed
Saturday: Closed
Sunday: Closed

We are located at:

7945 Main Street
Jeffersonville, KY 40337

Please feel free to email us at: info@kycandlesupply.com for any questions.